After-sales Service Description:

①Newnow Official service hotline：400-063-9988

②Additional services promised by the agency shall be provided by the relevant agency.

③For the maintenance service of the whole machine outside the warranty period and the main parts within the warranty period, if the main parts and non-main parts are broken at the same time, no maintenance fee, door-to-door service fee and main parts accessories fee will be charged, but the damaged non-main parts fee will be charged and the replacement parts will be guaranteed for 90 days.

④Warranty certificate：the valid warranty certificate of the whole series of product after-sales service is commercial invoice, machine invoice or valid receipt.

⑤Definition of warranty period：The issue date of the valid warranty certificate shall be taken as the starting date of the warranty period; no valid warranty certificate, the warranty period shall start on the first day of the following month by date of production.

Out of the range of warranty：

①Can not provide valid proof of purchase or warranty.( invoice, receipt, or warranty card) ;

②Warranty certificate does not meet party A's requirements，or any modification, alteration or forgery of the warranty certificate；

③No valid certificate and the equipment has not been registered with the company；

④Products are damaged by consumers due to improper use, maintenance or storage；

⑤The equipment has repaired or modified self-assertive by the user or the third party authorized by Party A ；

⑥installation and repair caused by non-authorized or designated special installation and maintenance points of the Company (including consumer's self-installation, removal or repair)；

⑦Products other than normal grade (disposed product), including but not limited to: display samples; fire, earthquake, lightning, war etc. Product failure that caused by irresistible reasons.